Frequently Asked Questions
Common questions about pricing, quotes, branding and delivery. Still stuck? start a quote or reach us directly.
Why aren't prices shown on every product?
Branded-product pricing usually depends on quantity, branding method and current availability. Where we have an approved standard offer, such as selected specials or Print Just One, the price is displayed. All other products are quoted accurately for your requirements — add items to your Quote List and submit once, and we reply with an itemised quote, usually within 24 hours.
Is there a minimum order quantity (MOQ)?
Yes, and it varies by product — each product page lists its MOQ. Large-format print items like banners and pop-up displays have no MOQ and can be ordered as a single unit.
How long does a quote take?
Usually within 24 hours of submitting your Quote List.
What branding methods do you offer?
Depending on the product: embroidery, screen printing, DTF, pad printing, laser engraving, sublimation, heat transfer, foil stamping, debossing and large-format digital print. Each product page lists which methods apply to that item.
Do you provide a digital artwork proof before production?
Yes — every order gets a digital artwork proof included to approve before we go into production, so you see exactly how your branding will look first.
Can I get a sample before ordering in bulk?
Ask us when you submit your quote request — mention it in the notes field and we'll advise what's possible for that specific product.
What are your delivery options?
We deliver nationwide across South Africa. Delivery is not included in any quoted or listed price — it's quoted separately based on order size, weight and delivery location, and confirmed before your order is finalised. Delivery timing depends on production turnaround for your specific branding method and quantity.
Do you show live stock levels on the website?
Not yet — rather than showing stock figures that could be out of date, we confirm real availability directly with our supplier network when you request your quote, so you always get an accurate answer.
Can my company get a private staff ordering store?
Yes — see our Corporate Stores page. It's a private, budget-controlled storefront for your team to self-order uniform, onboarding kits and event merch.
Do you offer eco-friendly or sustainable products?
Yes — our Eco & Sustainable range includes recycled-material drinkware and bags, organic and recycled apparel, and biodegradable stationery, alongside eco options tagged within other categories.
